At Waterfront Medical Cleaning we understand the importance of providing a quality and responsive cleaning service that helps to deliver your patients experience of your practice.
We SWAB Test to achieve performance cleaning.
Cleaning Surgeries and Medical Centres present a significantly increased risk by the very nature of the environment and function. What we refer to as medical cleaning is a culmination of competence, training, effective staff management, monitoring, listening to our clients exacting needs, formulating and managing cleaning task schedules to ensure every area has sufficient time spent to allow a thorough clean ensuring all surfaces are not only cleaned but sanitised in the process. We only work in medical environments and are familiar with the risk from handling contaminated waste, Infection Control etc and the importance of patient confidentiality.
The medical environment poses a substantial risk for transmission of pathogens. However, assessing cleaning efficiency is difficult and often is carried out by a subjective visual check only.
Waterfront Medical Cleaning Ltd use the ATP-bioluminescence assay technology to assist in evaluation of the environmental cleaning process by counting living and non-living organic matter in Relative Light Units (RLUs).
Samples are taken at various points from the working environment and cross checked with previous results to ensure efficancy of cleaning.
Your practice is responsible for health and safety ensuring the right precautions are in place to reduce the risks of exposure to legionella. You must also understand the health risks associated with legionella. Some companies will tell you it’s just the shower heads that require cleaning, Don’t believe them! You must carry out an initial assessment of your installation to assess firstly the risk of legionella bacteria entering and breeding in your system. This includes; hot & cold water storage tanks, the onward services, outlets, paying particular attention to those causing a spray, mist or vapour enabling the bacteria to become airborne.
We have a colour coded system of all the equipment used falling into; treatment & consulting rooms, communal & general areas including waiting rooms, walkways, offices etc. Toilets, Baby change, Washrooms & Sluice Areas and Kitchens/dining areas etc. In addition to the equipment used our standard set up includes a communication pack that has key company and operating information. All equipment we use on your premises stay at your premises, they aren’t taken from one surgery to another.
Our standard set up includes; A vacuum cleaner with turbo brush head and hepa filter, hand held stair vacuum,steam cleaner, floor buffer with drive board,carpet shampoo machine, carpet extraction detergent, colour coded buckets. Mop handles & heads, wet floor signs, tote trolleys and trays. Toilet brushes and holders for each toilet cubicle and replacements, micro fibre keyboard cleaning devices, long reach cleaning tool with micro fibre sleeves. First aid kit & accident book, feather dusting tools in protective sleeves, staff communication book, and an emergency and site specific information folder, Risk & CoSHH assessments (complete with Data Hazard sheets), 6 different task schedules for clinical & non clinical area’s, ATP monitoring report sheets, and finally our employers liability insurance policy.
Deep Cleaning is a combination of cleaning and sanitising all area’s including; Ceilings, Walls, Ventilation in and outlets, blinds, privacy curtains, screens, carpets, shelving units, tops of cupboards and high reach areas, lighting units, toilets, showers and washrooms using a combination steam, extraction detergent, appropriate machinery combined with anti-bacterial chemicals to ensure all areas and surfaces are double cleaned. This is generally preceded and followed by ATP Testing to ensure not only visible results are achieved but depth and standard is significantly raised to an above acceptable level of hygiene exceeding the requirements of Infection Control staff and the CQC. In addition to our normal daily, weekly, monthly and quarterly cleaning schedules we would carry out an annual deep clean over a weekend to fit in with your operational requirements.
Dirt and grime have adhesive qualities that enable them to stick onto all types of surfaces. The heat of the steam melts the adhesive and the dampness of the steam dilutes the adhesive. A wipe with a cloth quickly clears the dirt or grime away. Steam is a natural source using just clean water to create a powerful cleaning force. The absence of potentially harmful and expensive chemicals make it an extremely easy, safe and cost effective way to clean round your surgery. Steam leaves no toxic residues on surfaces and won't stain fabrics. Steam kills well known bacteria such as e-coli, listeria, and salmonella. Using only water means it's environmentally friendly as well.
A clean environment starts from the ground up. Vacuuming isn't enough. Carpets require a regular deep-clean to keep them looking their best, prevent them harbouring dirt, germs or allergens and keep them lasting for years. Even the best vacuum cleaners only remove a small fraction of the deep down dirt and don't remove stains or lingering odours caused by patients, fluid spillages and stains. This is why deep cleaning is so important. We use advanced technology to get to the places where vacuums can't reach. Our machines inject cleaning products and hot water deep into your carpet, and a unique vibrating brush works in an oscillating motion to loosen tough ground-in grime. The powerful vacuum extraction then extracts this dirt and moisture, removing 80% of the cleaning solution so the fabric can be dry within two hours. If required a Scotchguard© protector can be applied, to reduce further risks of staining and spillage absorption.
Cleaning of windows can be completed safely up to and in excess of 60 feet without the use of cradles or high reach mechanical equipment using fully contained vehicles that provide Pure Water which unlike rain water or tap water won’t leave marks or droplets as pure water doesn’t contain any minerals or chemicals. The lightweight carbon poles allow us to reach over parked vehicles and flower beds especially when cleaning premises with a high footfall and requiring greater levels of privacy. Our staff work from the safety of the ground – not up ladders, Easy cleaning of windows, canopies, facades and panelling etc. Health & Safety risks are reduced considerably. Extremely environmental, due to no chemical usage. Cleans frames automatically during the cleaning process.
We are on standby to provide rapid, discreet and comprehensive cleaning, disinfection, restoration and enable continuity of the use of your premises after any Crime or Traumatic occurrence.
Crime Scene Cleaning involves cleaning murder scenes, suicides and decomposing bodies which includes cleaning up any needles or bodily fluids which can pose a possible threat to people's health.
Trauma Scene Cleaning incidents include other smaller blood and bodily fluid incidents. Accidents, cell cleaning, dirty protests and accidental bodily discharge incidents, needle picks, hoarders waste, area’s used by rough sleepers, squats and area’s used for drug misuse (to name but a few).
These areas require experienced trained professionals to ensure all potential risks to human health are eliminated. Cleaning a trauma or crime scene is not easy and a long way from the work of a regular industrial cleaner. (Don’t be the one to put them at risk)
This level of cleaning will include – decontaminating areas and removal of all contaminated matter, needle picks (inside & outside areas, parks, communal and school soft play areas), infestations etc.
If required, we can also then replace or repair property, repaint rooms, and get premises either habitable once again or restore a safe place of work for the client to resume normal activity.
Our close relationship with Practice Managers and Practice Nurses, and our long standing service within the industry has highlighted the issues Practices face when a clinical waste service fails to meet the standards required and expected. This problem within the industry and requests for a quality service from our clients has resulted in Waterfront Medical Cleaning offering a realiable and responsible Clinical Waste Mangement Service.
We now provide waste management services dealing with all clinical waste, (including the supply of sharps containers and clinical waste bags).
1. We are registered with the Environment Agency as a Carrier, Broker and Dealer of both non Hazardous and Hazardous waste from commercial and domestic premises.
2. We are able to issue Waste Transfer and Waste Consignment notices.
3. We will only be managing this waste for GP surgeries in or around Plymouth so you won’t have to keep changing points of contact every time your current provider gets taken over.
4. We have contingencies in place for three alternative incinerators should our chosen supplier fail to meet demand.
Why choose us? Waterfront Medical Cleaning has been developed by Practice Managers, guided by surgery Infection control staff, dictated by relevant legislation, liked by Partners and the surgery purse string holders and has passed every CQC inspection.
Our customers are now paying an average of 20% less than 4 years ago, whilst they have the same staff, same or better standards and same contracts.
We are trusted by Plymouth Community Healthcare, G,P’s, Practice Managers & medical staff to ensure all hygiene standards are met whilst maintaining the fabric of the building, prolonging the life span and reducing replacement costs.
Our service is totally flexible whilst prioritising the hygiene standards throughout, our specific room task schedules, ensure maximum efficiency in time management enabling us to tailor our service to your specific needs (including Legionella testing and control).
We only carry out cleaning in medical environments such as yours, as such we ensure that all our staff are:
• Enhanced, Disclosure & Barring Service checked & Hep B Vaccinated,
• Trained in; Infection Control, Security, Confidentiality, Health & Safety,
• Site Specific Requirements, CoSHH, Needle Stick Injuries, Communication etc,
• Inspected for cleaning standards & efficacy of chemicals using ATP monitoring.
In addition to Medical Cleaning we also carry out 24/7 Facilities Maintenance including, replacement lights, decorating, plumbing, electrical, building, grounds, health & safety etc.
Waterfront Medical Cleaning have been working for us here at Peverell Park Surgery for over 8 years on an ongoing maintenance and medical cleaning contract. They have been responsible for ongoing maintenance, decoration and medical cleaning of our 15,000 patient, dual site, inner city Practice during this period of time and has always been able to provide us with an excellent and responsive service to our exacting needs.
The Practice has a long standing relationship with Waterfront Medical Cleaning. They have been our preferred choice of contractor at every contract review. They provide an excellent, 24 hr/day service and his response time on the few occasions when crises have occurred has been outstanding. Waterfront Medical provide an efficient and reliable service at a competitive price and I have no hesitation in recommending them.
Waterfront Medical Cleaning have worked with us since 2005 providing both cleaning and maintenance services. Their approach is both professional and flexible. They take the time to understand the needs of our service (Healthcare) and ensures that they adopt a similar ethos. Waterfront Medical are all too aware of the finite resources healthcare has and ensures they offer excellent value for money.
Please contact us for more information about how we can work with your practice to deliver medical cleaning that helps to deliver your patience experience. A member of our team will be happy to discuss your requirements.
Plymouth - A: Beechcroft, Horn Lane, Plymstock, PL9 9BR
London - A: Hollingworth Close, West Molesey, KT8 2TW
T: 01752 302259